Refund policy

We have a full money back guarantee refund policy on our items except for items that are sold as seconds or with Imperfections. These items are marked as NON-RETURNABLE therefore not eligible for a refund or exchange.

If you would like to return your item, for any reason, we are happy to refund within 30 days of purchase.

Returning your items
Contact us at hello@montessorimedic.com for a returns slip. You may return your product to Montessori Medic for a full refund of the purchase price (excluding delivery costs). Products must be returned to us within 28 days of purchase with completed returns slip.

Please ensure the items are re-packed the way they arrived & with care to maintain the original shape. If they are not resalable or received by Montessori Medic in the original condition they will not be accepted. 

Items must be returned in an unused state with any tags still intact.

Faulty or damaged goods
For goods received that are faulty or damaged, please email us at hello@montessorimedic.com stating the order number and nature of the problem.

Refunds
We can only refund to the payment account originally used.
Please allow up to 5 business days from receipt of returned item for payment to hit your account.